Quality Management

Safety Control Plan Held Every Month

Item	Remark
Accident deliberation council	Accident prevention Recurrence prevention measures
Management improvement meeting	Education of administrators (department and branch managers)
Branch meeting	All employees of each branch are required to participate in this meeting.
Business meeting	Education of administrators
Product management representative meeting	Education of administrators

Education Management Office

For constant improvement of safety and quality, we have an Education Management Office to work on educational activities, such as the operation of trucks and forklifts.
Our Education Management Office conducts practical training using vehicles, lecture-style training utilizing demonstration videos, individualized training which matches each employee’s personal level, and simulation-based safety education by experts.

Education Management Office

Quality Improvement and Education System

Item	Content of implementation
Education management office	It conducts the fostering of drivers and recurrence prevention education for employees who had an accident in the past.
New employee training	After the lecture-style education on driving, cargo handling, daily vehicle inspection, and business manner, on-site training at a branch and driving training together with an instructor are conducted (for two weeks) to educate employees on awareness and skills as professional driver.
Follow-up education	It is conducted by administrators in a timely manner based on the ISO skill map.
Team system	To offer safe and secure services, we analyze, verify and evaluate our operations to establish a safety culture enabling the provision of great satisfaction to customers. As one of our efforts to prevent human errors, we introduced the system to organize a small team of employees of a branch to promote detailed implementation of safety culture through the leadership of the team leader.
No-accident week	For five days every month, the entire company makes efforts on quality and safety (warning activities and evaluation).
Introduction of security cameras	To raise awareness of accident prevention as well as to prevent the recurrence of accidents, we introduced monitoring cameras for observing and checking operations on the premises. In addition, we also installed dashboard cameras not only in vehicles, but also in forklifts.

DK Transport

For strict observation of laws and regulations such as operation control procedure, we use digital tachographs to control the operation status daily.
As long-distance transportation requires extended operation time, drivers change vehicles mutually at a relay point.
Through this docking operation, we prevent long working hours (overwork driving).